TedsWoodworking Plans and Projects

Thursday, September 13, 2007

Why Tech Support Hate Their Jobs

Tech support guys have to deal with lot of silly people. Following are some true conversation recorded .


Helpdesk: What kind of computer do you have?
Customer: A white one…

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Customer: Hi, this is Celine. I can’t get my diskette out.
Helpdesk: Have you tried pushing the button?
Customer: Yes, but it’s really stuck.
Helpdesk: That doesn’t sound good; I’ll make a note …
Customer: No … wait a minute… I hadn’t inserted it yet… it’s still on my desk… sorry ……

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Helpdesk: Click on the ‘my computer’ icon on to the left of ! the screen.
Customer: Your left or my left?

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Helpdesk: Good day. How may I help you?

Male customer : Hello… I can’t print.
Helpdesk: Would you click on start for me and …
Customer: Listen pal; don’t start getting technical on me! I’m not Bill Gates damn it!

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Hi good afternoon, this is Martha, I can’t print. Every time I try it says ‘Can’t find printer’. I’ve even lifted the printer and placed it in front of the monitor, but the computer still says he can’t find it…

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Customer: I have problems printing in red…
Helpdesk: Do you have a color printer?
Customer: No.

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Helpdesk: What’s on your monitor now ma’am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.

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Helpdesk: And now hit F8.
Customer: It’s not working.
Helpdesk: What did you do, exactly?
Customer: I hit the F-key 8-times as you told me, but nothing’s happening…

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Customer: My keyboard is not working anymore.
Helpdesk: Are you sure it’s plugged into the computer?
Customer: No. I can’t get behind the computer.
Helpdesk: Pick up your keyboard and walk 10 paces back.
Customer: OK
Helpdesk: Did the keyboard come with you?
Customer: Yes
Helpdesk: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there’s another one here. Ah…that one does work!

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Helpdesk: Your password is the small letter a as in apple, a capital letter V as in! Victor, the number 7.
Customer: Is that 7 in capital letters?

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A customer couldn’t get on the internet.
Helpdesk: Are you sure you used the right password?
Customer: Yes I’m sure. I saw my colleague do it.
Helpdesk: Can you tell me what the password was?
Customer: Five stars.

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Helpdesk: What antivirus program do you use?
Customer: Netscape.
Helpdesk: That’s not an antivirus program.
Customer: Oh, sorry…Internet Explorer.

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Customer: I have a huge problem. A friend has placed a screensaver on my computer, but every time I move the mouse, it disappears!

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Helpdesk: Microsoft Tech. Support, may I help you?
Customer: Good afternoon! I have waited over ! 4 hours for you. Can you please tell me how long it will take before you can help me?
Helpdesk: Uhh..? Pardon, I don’t understand your problem?
Customer: I was working in Word and clicked the help button more than 4 hours ago. Can you tell me when you will finally be helping me?

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Helpdesk: How may I help you?
Customer: I’m writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem?
Customer: Well, I have the letter a, but how do I get the circle around it?

Ok now for a made up comic -- I hope this has not happened in reality :-))

7 comments:

  1. I have a another one

    Tech Support: "Ok, in the bottom left hand side of the screen, can you see the 'OK' button displayed?"
    Customer: "Wow. How can you see my screen from there?"

    ReplyDelete
  2. My favorite from back in the DOS days...

    Me: OK, you're at the command prompt?
    Customer: Yes
    Me: OK, type SCANDISK and then press enter
    Customer: It says "Bad Command or File Name"
    Me: What did you type?
    Customer: S-C-A-N-D-I-C-K
    Me: I think you've offended it

    ReplyDelete
  3. All the conversations written here with the customers are really funny and they are frustrating for the Technical Support Executives who handles the Customer's complains.

    ReplyDelete
  4. A thousand-li journey is started by taking the first step.

    -----------------------------------

    ReplyDelete
  5. really really funny i laughed a lot while reading this blog content and encouraged to have such content on my blog too

    ReplyDelete
  6. amazing content ....really funny as well as humorous.I love the words written here

    ReplyDelete

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